Penalty Charge Notices

We are proud to announce we hold the highest recovery rate for PCN fines in Wales and England. This was found when Tim Thrustle of Hull City Council carried out a survey analysing Parking Charge Notice recovery rates in Wales and England.

We currently work with 9 Local Authorities, and in most instances exceed a 60% recovery rate, against a national average of 29%.

When an Enforcement Agency is unable to recover any monies from a debtor, the case is returned to the local authority as unrecoverable. These returned cases are sometimes sent to other Enforcement Agencies companies for recovery, and is known as Second Phase Work.

We deal with many second phase cases with highly successful results. In Hull, our second phase recovery rates matched their existing first phase recovery rates. In Gwynedd, Anglesey, Denbighshire, Pembrokeshire, Ceredigion, Mid-Devon and Torridge the second phase recovery rate exceeded 40%.